Privacy Policy
Effective Date: Sep 14, 2026
For this one, I would not make up specific privacy practices such as “we never share information” if the site actually uses analytics, tracking, payment providers, CRM, carriers, etc.
The following is a good practical starting point, but your actual vendors should be inserted before publishing.
US Parcel Link (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website and logistics services.
This Privacy Policy explains what information we may collect, how we use it, and when it may be shared.
1. Information We Collect
Depending on how you use our website or services, we may collect:
- Name
- Company name
- Billing and shipping addresses
- Email address
- Telephone number
- Pickup and delivery information
- Shipment details
- Freight descriptions
- Tracking information
- Payment and billing information
- Customer service communications
- Information submitted through website forms
We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Information
We may use information to:
- Provide quotes
- Arrange transportation
- Process shipments
- Coordinate pickups and deliveries
- Provide tracking information
- Process payments
- Communicate with customers
- Respond to inquiries
- Handle claims and disputes
- Improve our website and services
- Prevent fraud or misuse
- Meet legal and regulatory requirements
3. Sharing Information
We may share information when reasonably necessary to provide our services. This may include sharing relevant information with:
- Freight carriers
- Transportation providers
- Logistics partners
- Warehouses and terminals
- Payment processors
- Technology and hosting providers
- Customer service providers
- Professional advisors
- Government or regulatory authorities when required by law
We do not sell customer information as a routine part of providing our transportation services.
4. Payment Information
Payments may be processed by third-party payment providers. We may not directly store complete payment card information on our systems when payment processing is handled by a third-party provider.
Customers should review the applicable payment provider’s privacy policy for additional information about how payment information is processed.
5. Cookies & Website Technologies6. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. Customers should review the privacy policies of those websites separately.
7. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
9. Children’s Privacy
Our website and services are intended for businesses and general adult users and are not directed toward children. We do not knowingly collect personal information from children for the purpose of providing transportation services.
10. Your Privacy Choices
Depending on applicable law, you may have rights concerning the personal information we maintain about you. You may contact us regarding questions, corrections, or requests concerning your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
For questions regarding this Privacy Policy, please contact:
US Parcel Link
Email: info@usp-link.com
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM CST